All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall System Status Americas Operational
90 days ago
100.0 % uptime
Today
Overall System Status EU Operational
90 days ago
100.0 % uptime
Today
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
Glia Virtual Assistant (GVA) Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pubsub Response
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Pubsub Response EU
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API Response US
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API Response EU
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Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
GVA Service is Unavailable
Resolved - The incident has been fully resolved with all instances fully functional and performing as expected.
Jul 17, 23:05 UTC
Update - We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
Jul 17, 22:55 UTC
Monitoring - The operations team has implemented a fix and our telemetry shows that the system is working as expected and all GVAs are fully functional
Jul 17, 22:51 UTC
Identified - The issue has been identified and we are urgently working on resolving the issue.
Jul 17, 22:36 UTC
Investigating - GVAs are not responding. We are working on this as the highest priority.
Jul 17, 22:21 UTC
Jul 16, 2025

No incidents reported.

Jul 15, 2025
Service disruption of Glia Platform affecting several Hub features
Resolved - All Glia systems are operational and services are back and running.
Jul 15, 17:39 UTC
Monitoring - We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
Jul 15, 14:52 UTC
Identified - The issue has been identified and we are urgently working on resolving the issue.
Jul 15, 13:53 UTC
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Potential degraded Glia performance
Resolved - The incident has been fully resolved with all instances fully functional and performing as expected.
Jul 8, 12:46 UTC
Monitoring - We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
Jul 8, 12:37 UTC
Identified - The issue has been identified and we are urgently working on resolving the issue.
Jul 8, 12:31 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025
US Hosting Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 6, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 19, 15:10 UTC
EU Hosting Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 6, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 05:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 19, 15:12 UTC
Jul 5, 2025

No incidents reported.

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