All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall System Status Americas Operational
90 days ago
100.0 % uptime
Today
Overall System Status EU Operational
90 days ago
100.0 % uptime
Today
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
Glia Virtual Assistant (GVA) Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

US Hosting Infrastructure Upgrade Jan 31, 2026 08:00-12:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jan 19, 2026 - 18:25 UTC
System Metrics Month Week Day
Pubsub Response
Fetching
Pubsub Response EU
Fetching
API Response US
Fetching
API Response EU
Fetching
Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Partial degradation of service
Resolved - We have verified that the post-engagement surveys are now working as intended.
Jan 19, 13:43 UTC
Monitoring - We are currently monitoring the results to ensure that engagements are fully functional.
Jan 19, 13:35 UTC
Identified - The issue has been indentified and a fix has been implemented.
Jan 19, 13:28 UTC
Investigating - A small number of users are unable to end engagements due to the post-engagement survey not closing.
Jan 19, 13:17 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

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