Glia Status

All Systems Operational

Overall System Status Operational

Real-time Analytics Operational

Communications Operational

CoBrowsing Operational

Glia Virtual Assistant (GVA) Operational

AWS ec2-us-east-1 Operational

AWS ec2-eu-west-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GVA hosting infrastructure upgrade Feb 12, 2023 06:00-10:00 UTC

We will be performing upgrades and preventative maintenance on GVA infrastructure. GVA users may experience brief disruptions during the process.
Posted on Jan 20, 2023 - 23:32 UTC

System Metrics Month Week Day

API Response US

Fetching

Pubsub Response

Fetching

Pubsub Response EU

Fetching

API Response EU

Fetching

Past Incidents

Feb 9, 2023

No incidents reported today.

Feb 8, 2023

No incidents reported.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

Delayed Data Delivery For Glia Insights

Resolved - This incident has been resolved. Glia Insights data has normalised its refresh rate.
Feb 2, 18:43 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 17:11 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 2, 16:44 UTC

Investigating - We are experiencing a delay on our data processing infrastructure, which impacts only Glia Insights. Glia Insights data might not show the latest information. We are working to resolve this issue.
Feb 2, 16:07 UTC

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.