All Systems Operational
Overall System Status Operational
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response US
Fetching
Pubsub Response
Fetching
Pubsub Response EU
Fetching
API Response EU
Fetching
Past Incidents
Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - All Glia systems are fully functional
Jul 16, 21:54 UTC
Update - We are continuing to monitor for any further issues.
Jul 16, 21:49 UTC
Monitoring - A fix has been implemented. We continue to monitoring the system
Jul 16, 21:49 UTC
Identified - Some customers are seeing engagements not connecting and visitors unable to enqueue. We’re aware of the issue and are working on it urgently.

Please know our teams are working hard to get everything up and running, and we will update as we have new information or within the next 60 mins.
Jul 16, 21:24 UTC
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.