All Systems Operational
Uptime over the past 90 days. View historical uptime.
Overall System Status Operational
90 days ago
99.96 % uptime
Today
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
Glia Virtual Assistant (GVA) Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response US
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Pubsub Response
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Pubsub Response EU
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API Response EU
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Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023
GVA Hosting Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
May 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 16:35 UTC
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Elevated number of browser audio calls not being able to connect
Resolved - This incident has been resolved.
May 19, 00:50 UTC
Monitoring - Our telemetry shows that the number of errors from our Phone provider has stopped. We continue monitoring closely.
May 19, 00:12 UTC
Identified - Our Phone Service Provider has reported service disruption affecting browser audio engagements.

We are communicating and monitoring closely the incident and the developments to fix it.
May 18, 23:57 UTC
May 18, 2023
May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

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