We will be performing upgrades and preventative maintenance on Glia hosting infrastructure. GVA users may experience brief disruptions during the process. Posted on
Sep 26, 2023 - 17:49 UTC
Resolved -
This incident has been resolved.
Sep 27, 15:04 UTC
Monitoring -
Our operations team has identified the issue and are monitoring the system. Engagements are working as expected in all channels
Sep 27, 14:51 UTC
Identified -
Some customers are seeing engagements not connecting and visitors unable to enqueue. We’re aware of the issue and are working on it urgently.
Please know our teams are working hard to get everything up and running, and we will update as we have new information or within the next 60 mins.
Sep 27, 14:47 UTC