All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall System Status Americas Operational
90 days ago
100.0 % uptime
Today
Overall System Status EU Operational
90 days ago
100.0 % uptime
Today
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
Glia Virtual Assistant (GVA) Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pubsub Response
Fetching
Pubsub Response EU
Fetching
API Response US
Fetching
API Response EU
Fetching
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Service disruption of Glia Platform affecting Cortex AI
Resolved - This incident has been resolved. All Cortex AI services are fully operational.
Nov 3, 19:44 UTC
Update - Our team continues to monitor system behavior. Forecast Analyst, Cortex Wrap-Up, and Cortex Heads-Up are fully operational.
Nov 3, 19:29 UTC
Monitoring - Our team has identified this issue and is currently monitoring the behavior for further updates.
Nov 3, 19:09 UTC
Investigating - We are currently investigating an issue affecting the performance of the Cortex AI features.
Nov 3, 18:12 UTC
Nov 2, 2025
EU Failover training
Completed - The scheduled maintenance has been completed.
Nov 2, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 04:00 UTC
Scheduled - We are testing our failover procedures. Only EU clients are affected.
Oct 16, 12:42 UTC
← Incident History Powered by Atlassian Statuspage