All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall System Status Americas Operational
Overall System Status EU Operational
Real-time Analytics Operational
Communications Operational
CoBrowsing Operational
Glia Virtual Assistant (GVA) Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pubsub Response
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Pubsub Response EU
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API Response US
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API Response EU
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Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Potential degraded Glia performance
Resolved - This incident has been resolved.
Sep 1, 17:38 UTC
Monitoring - A fix has been implemented from our provider and we are monitoring the system as it recovers. We are continuing to monitor the issue.
Sep 1, 17:28 UTC
Update - The vendor has identified the issue on their end. We continue working with them.
Sep 1, 17:17 UTC
Identified - The issue has been identified and we are urgently working with our provider in resolving the issue.
Sep 1, 16:51 UTC
Investigating - We are actively working with our telephony provider to resolve an issue affecting a small percentage of voice interactions. All digital channels remain fully operational and unaffected.
Sep 1, 16:44 UTC
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