Glia Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Overall System Status Americas Operational

90 days ago

100.0 % uptime

Today

Overall System Status EU Operational

90 days ago

99.99 % uptime

Today

Real-time Analytics Operational

Communications Operational

CoBrowsing Operational

Glia Virtual Assistant (GVA) Operational

AWS ec2-us-east-1 Operational

AWS ec2-eu-west-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Pubsub Response

Fetching

Pubsub Response EU

Fetching

API Response US

Fetching

API Response EU

Fetching

Past Incidents

Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

Partial service disruption of Glia IVRs

Resolved - This incident has been resolved.
Feb 13, 22:42 UTC

Monitoring - A fix has been implemented by our telephony provider and we are monitoring the results.
Feb 13, 22:27 UTC

Identified - The ongoing IVR issue has been identified and our telephony provider is working on a resolution. We are providing alternate options for our clients via our Service Desk affected by the ongoing incident while our telephony provider is working on the fix.
Feb 13, 21:34 UTC

Investigating - We are currently investigating an issue affecting Glia IVRs. There are known IVR call outages right and our team is working on an update.
Feb 13, 20:50 UTC

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

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