Glia Phone interactions are failing intermittently
Incident Report for Glia
Resolved
This incident has been resolved.
Posted Nov 19, 2020 - 15:17 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 19, 2020 - 15:12 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2020 - 15:12 UTC
Investigating
Some customers are seeing a number of calls not connecting when using Glia Phone. We’re aware of the issue and are working on it urgently.

Please know our teams are working hard to get everything up and running, and we will update as we have new information or within the next 60 mins
Posted Nov 19, 2020 - 14:39 UTC
This incident affected: Communications.