Elevated number of errors in our telemetry affecting the ability of Agents to interact with Customers

Incident Report for Glia

Resolved

This incident has been resolved.
Posted Aug 23, 2024 - 13:32 UTC

Monitoring

We have identified and apply a fix. Agents are able to interact with customers.
Posted Aug 23, 2024 - 13:27 UTC

Investigating

We are currently investigating an elevated number of errors in our telemetry. We are working to solve this issue.
Posted Aug 23, 2024 - 13:17 UTC
This incident affected: Communications.