Glia Phone interactions are failing intermittently

Incident Report for Glia

Resolved

This incident has been resolved.
Posted Oct 29, 2020 - 19:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2020 - 19:26 UTC

Investigating

Some customers are seeing a number of calls not connecting when using Glia Phone. We’re aware of the issue and are working on it urgently.

Please know our teams are working hard to get everything up and running, and we will update as we have new information or within the next 60 mins
Posted Oct 29, 2020 - 19:11 UTC
This incident affected: Communications.