Phone Service Provider reporting service disruption affecting Glia

Incident Report for Glia

Resolved

This incident has been resolved.
Posted Mar 31, 2025 - 16:49 UTC

Monitoring

A fix has been implemented by our telephony provider and we are monitoring the results.
Posted Mar 31, 2025 - 16:43 UTC

Update

We are actively working with our telephony infrastructure provider to investigate and resolve the current service disruption.

Our engineering teams are in close communication with the provider’s technical teams to expedite resolution. We will provide updates as soon as we have more information.
Posted Mar 31, 2025 - 16:29 UTC

Update

Our Phone Service Provider has reported service disruption affecting a small number of phone engagements.

We are communicating and monitoring closely the incident and the developments to fix it.
Posted Mar 31, 2025 - 15:45 UTC

Identified

Our Phone Service Provider has reported service disruption affecting a small number of phone engagements.

We are communicating and monitoring closely the incident and the developments to fix it.
Posted Mar 31, 2025 - 15:33 UTC
This incident affected: Communications.