Intermittent Service Disruption

Incident Report for Glia

Resolved

This incident has been resolved.

Posted Nov 05, 2018 - 20:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 05, 2018 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2018 - 17:52 UTC

Identified

We continue experiencing intermittent failures to a percentage of our Engagements that are using Phone communication. This is due to a service outage within our Phone Service provider.

Posted Nov 05, 2018 - 17:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2018 - 17:11 UTC

Identified

We are experiencing intermittent failures to a percentage of our Engagements that are using Phone communication.

Posted Nov 05, 2018 - 16:52 UTC

This incident affected: Communications.