Intermittent Service Disruption

Incident Report for Glia

Resolved

Operators and Visitors are able to engage and communicate. CoBrowsing sessions are working as expected.
All systems are fully functional
Posted Oct 02, 2023 - 22:39 UTC

Update

Operators and Visitors are able to engage and communicate. CoBrowsing sessions are experiencing intermittent time outs.
Posted Oct 02, 2023 - 21:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2023 - 21:07 UTC

Investigating

We are experiencing intermittent failures to a percentage of our Engagements. Affected Engagements are unable to connect. We are working to resolve this issue.
Posted Oct 02, 2023 - 20:52 UTC
This incident affected: CoBrowsing.
← Current Status Powered by Atlassian Statuspage