Delays in data display for Reporting in the Glia Hub

Incident Report for Glia

Resolved

This incident has been resolved.

Posted Nov 26, 2020 - 07:54 UTC

Monitoring

Our infrastructure provider (AWS) is experiencing a degradation of service on AWS Kineses. It causes two analytics events not being available in the reporting section of the Glia Hub. The only two events impacted are "visitor tab displayed" and "visitor on page".

Business Rules and Platform Rules are fully operational

Posted Nov 25, 2020 - 15:45 UTC