Elevated API Errors

Incident Report for Glia

Resolved

Systems are operational
Posted Jan 06, 2020 - 21:47 UTC

Update

System is Operational as We continue monitoring the system.
Posted Jan 06, 2020 - 21:37 UTC

Update

Service is partially restored.
Posted Jan 06, 2020 - 21:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2020 - 21:32 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 06, 2020 - 21:07 UTC

Update

A small fix has been deployed to Production.
Posted Jan 06, 2020 - 20:51 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 06, 2020 - 20:34 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 06, 2020 - 20:12 UTC

Update

Our Operations team has identified the issue and is implementing a fix.
Posted Jan 06, 2020 - 19:58 UTC

Update

Our Operations team has identified the issue and is implementing a fix.
Posted Jan 06, 2020 - 19:50 UTC

Identified

Our Operations team has identified the issue and is implementing a fix.
Posted Jan 06, 2020 - 19:35 UTC

Investigating

Our Operations team has identified the issue and is implementing a fix.
Posted Jan 06, 2020 - 19:28 UTC

Update

Our Operations Team has identified the issue and a fix is being implemented.
Posted Jan 06, 2020 - 19:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 06, 2020 - 18:59 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Jan 06, 2020 - 18:28 UTC
This incident affected: Overall System Status Americas.