Partial Service Disruption

Incident Report for Glia

Resolved

This incident has been resolved.

Posted Oct 20, 2022 - 16:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2022 - 14:38 UTC

Identified

We are experiencing failures with some of our services. We have identified the issue and are working to resolve it. Affected services are File Exports, Engagement Explorer, Insights and Autocomplete.

Engagements in all channels are working as expected.

Posted Oct 20, 2022 - 14:32 UTC

This incident affected: Real-time Analytics.