[Some GVA users] Virtual Assistant service disruption

Incident Report for Glia

Resolved

This incident has been resolved.

Posted Jun 14, 2023 - 10:53 UTC

Monitoring

A fix has been implemented and we are monitoring the changes.

Posted Jun 13, 2023 - 23:50 UTC

Update

We are continuing to investigate this issue.

Posted Jun 13, 2023 - 22:42 UTC

Investigating

We are currently investigating an issue resulting in the Virtual Assistant being unavailable. All other Glia functionalities are working as expected. We are working to resolve this issue. Thank you for your patience.

Posted Jun 13, 2023 - 22:40 UTC

This incident affected: Glia Virtual Assistant (GVA).