Delayed Data Delivery For Glia Insights

Incident Report for Glia

Resolved

This incident has been resolved. Glia Insights data has normalised its refresh rate.

Posted Feb 02, 2023 - 18:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2023 - 17:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 02, 2023 - 16:44 UTC

Investigating

We are experiencing a delay on our data processing infrastructure, which impacts only Glia Insights. Glia Insights data might not show the latest information. We are working to resolve this issue.

Posted Feb 02, 2023 - 16:07 UTC