Degradation of service affecting some visitors to not be able to connect with Operators.

Incident Report for Glia

Resolved

This incident has been resolved.
Posted Aug 21, 2024 - 20:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2024 - 19:51 UTC

Identified

The issue has been identified and we are applying configuration changes.
Posted Aug 21, 2024 - 19:48 UTC

Update

We are continuing to investigate this issue.
Posted Aug 21, 2024 - 19:44 UTC

Investigating

We are currently investigating this issue.
Posted Aug 21, 2024 - 19:33 UTC
This incident affected: Overall System Status Americas.