Decreased API calls in US Production

Incident Report for Glia

Resolved

This incident has been resolved.
Posted Apr 15, 2020 - 01:29 UTC

Update

The incident has been resolved and we are monitoring. A post mortem will be provided by your success manager.
Posted Apr 15, 2020 - 01:27 UTC

Update

The system is operational. Our Tem is monitoring the system
Posted Apr 15, 2020 - 01:17 UTC

Update

Our operations team is working on the issue. Updates will be posted.
Posted Apr 15, 2020 - 00:30 UTC

Update

We have identified the issue and are working on deploying the fix.
Posted Apr 15, 2020 - 00:05 UTC

Update

Please note our full operations team is investigating the issue. An update will be posted in 15 minutes.
Posted Apr 14, 2020 - 23:51 UTC

Update

Trying to solve as quickly as possible. Sorry for the inconvenience. An update will be posted in 15 minutes.
Posted Apr 14, 2020 - 23:36 UTC

Update

Please note we continue to investigate the issue. An update will be posted in 15 minutes.
Posted Apr 14, 2020 - 23:20 UTC

Investigating

We are currently investigating this issue.
Posted Apr 14, 2020 - 23:05 UTC
This incident affected: Overall System Status Americas.